03-25-2013 08:05 AM
I have had my Tour 9630 for years and never had a problem importing pics until yesterday. I can see the pics I want to import on my phone but when I connect to the BlackBerry Desktop Software, they don't show up in the "Pictures" tab under "Media Sync" I get the following message, "There are no pictures to import from your device"
Also, when I connect the USB cable from the phone to the Tour, I also get this message, "Do you want to turn on Mass Storage Mode? You might not be able to access some media files in this mode" This is the first time that I have seen this message.
One last item, I went to Wal-Mart on Sunday (24 MAR) and using my micro card in their machine, printed one pic. This is where I believe my problem started because it seems the Desktop Software can read the micro card any more. Can anyone out there get me back to the point where I can import my pics again using the BlackBerry Desktop Software? Also, is there a USB type device out there that I can insert my micro card into and download my pics until I resolve this problem?
Thanks in advance,
Solved! Go to Solution.
03-25-2013 11:17 AM
Hi and Welcome to the Community!
I can't tell you why the Desktop Software stopped working for you...I personally never use it for that purpose at all. Rather, I use Mass Storage Mode, which allows me to treat my BB as a USB drive (2 drives, if there is a media card in the BB) from my Windows computer...allowing me to drag/drop all files that I desire to/from the BB in any manner I choose.
If you want to pursue that, refer:
Also, is there a USB type device out there that I can insert my micro card into and download my pics until I resolve this problem?
There are many types of USB SD card readers available for computers. Some are large devices, internally installed into the PC. Others are an adapter with a USB plug on one end, and an SD Card Slot on the other. And there are many variations in between. You should shop for a USB SD Card reader device and choose the one that best meets your needs for price and capability.
03-25-2013 08:28 PM
03-26-2013 09:10 AM