01-09-2013 11:24 AM
first I must tell you I'm French so sorry if I make mistakes!
I have à Blackberry Curve 8520.
when I am inside the menu with all the icons, I can't enter in any of them. if I push the touch pad, nothing happens.
I don't know what to do. I suppose I should try to reset the device. but I don't know how to do that, specially with this problem.
So please help me!
Solved! Go to Solution.
01-09-2013 11:28 AM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
01-09-2013 11:43 AM