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New Member
Posts: 3
Registered: ‎01-21-2009
My Device: Not Specified

Impossible to run desktop software - error message : the file is not a valide win32 application

Hi,

 

I'm trying to install desktop software for my 8310.

 

The software I download from the website doesn't run. Each time, I get the following error message: "the file is not a valide win32 application".

 

Here's the URL: http://na.blackberry.com/eng/support/downloads/#tab_tab_desktop

 

I've tried downloading the last version (4.7) and earlier versions: 4.3, 4.2, 4.0.

Here are file names:

 

470_b050_multilanguage.exe

430_b025_multilanguage.exe

Desktop_Software_v4.2_SP2_(English).exe

BlackBerry_Desktop_Software_v4.0_SP1ML.exe

 

I'm running a DELL inspiron , w/ a regular WinXP-SP2-pro , regularly updated. No known problems

 

Thanks for your help

 

Sibawe

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Impossible to run desktop software - error message : the file is not a valide win32 application

It sounds like you are downloading the operating system for your phone, and not the desktop manager
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If someone helped you give them kudos. Research all info!
New Contributor
Posts: 3
Registered: ‎01-21-2009
My Device: Not Specified

Re: Impossible to run desktop software - error message : the file is not a valide win32 application

I'm having the same problem, only with Vista. I'm fairly certain that I downloaded the desktop software, but I get the "....\470_b050_english.exe is not a valid Win32 application" message. 

 

What gives?

New Member
Posts: 3
Registered: ‎01-21-2009
My Device: Not Specified

Re: Impossible to run desktop software - error message : the file is not a valide win32 application

Hi,

 

BBHorrigan => The webpage says "BlackBerry Desktop Software runs on your desktop PC ... " so I guess I'm at the right place.

If you're thinking about the "Device Software", it was downloaded and installed successfully from my provider

 

JamieD => Did you experience the same with XP ?

 

I'll send many kudos when this thing is solved !!

 

Thanks

 

Sibawe

New Contributor
Posts: 3
Registered: ‎01-21-2009
My Device: Not Specified

Re: Impossible to run desktop software - error message : the file is not a valide win32 application

I'm not running XP (unfortunately), but Vista. I figured this was just another Vista issue until I saw where you were running XP......

New Contributor
Posts: 3
Registered: ‎01-21-2009
My Device: Not Specified

Re: Impossible to run desktop software - error message : the file is not a valide win32 application

I used a more reliable internet connection, re-downloaded the software - everything installed correctly... Go figure.
New Member
Posts: 3
Registered: ‎01-21-2009
My Device: Not Specified

Re: Impossible to run desktop software - error message : the file is not a valide win32 application

Hi,

 

I found a CD and installed it successfully, so the computer wasn't the problem.

 

internet connection? maybe. the download rate was **bleep** slow (20kB/s), and it took 2 hours. I guess errors could have slipped in during the transfer.

 

Strange

 

Thanks to everyone for their help

 

Sibawe