11-13-2012 09:52 AM
I am sure that there is an answer out there somewhere but I have yet to find it.
World Clock v2.0
11-13-2012 10:30 AM
Mike, you should not have been forced to purchase the application again.
When you changed carriers and countries, in AppWorld, the app should have appeared in AppWorld > MyWord > Installed (or uninstalled, as the case may be). If you did a refresh on your MyWorld, it might have appeared.
Likewise, refunds are made via your contact with your BIS service provider, in this case I guess USCC. You need to call them, ask for tech support, and they will process your refund for the twice purchased application. If they refuse, ask or demand the issue be escalated to RIM's tier two tech support.
Remember, we can't answer refund questions: This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. You would have noticed this in the message upon registration.
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