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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎04-27-2013
My Device: Blackberry storm 2
My Carrier: verizon

In Need of HELP

SO I bought two used storm 2s on ebay, one had dust in the screen. I tried to fix it. I ended up breaking the screen, the guy on ebay gave me a half refund which is good and i bought a new screen on ebay as well, LCD, plus display screen plus digitizer. When I installed it, it seemed fine at first but the bottom buttons dont work at all, the light up but dont respond to touch, and when i touch the main part of the screen it clicks which is fine but if i touch one side of the screen the other side that im not even touching highlights, this problem has been going on for a month, HOW DO I FIX IT TO GO BACK TO NORMAL

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: In Need of HELP

Hey thatguy9,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I would highly suggest you contact your network service provider or authorized repair center to get the LCD screen fixed.


As they will make sure the hardware unit will be in working order once the new screen is placed in.


Let me know if you have any more questions.





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