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Posts: 1
Registered: ‎07-16-2009
My Device: Not Specified
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In the beginning of April I purchased the Livestrong App...

In the beginning of April I purchased the Livestrong Application through blackberry AppWorld for my Blackberry Storm. I recently deleted the application from my phone because it is not Storm specific and does not work well. I now can't see the application in "My World", where did it go? and can I get a refund for the price since it does not work specifically for the phone? Thanks, Dan Bureau
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Posts: 57,618
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: In the beginning of April I purchased the Livestrong App...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.).

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

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