06-27-2012 04:34 AM
Hi i have a blackberry bold 9900 and i am having a problem with incoming calls, all the calls recieve display as an unknown number, even if their number is not on private caller. this is really frustrating! please can u assist in helping me solve this problem, it would be much appreciated.
06-27-2012 04:57 AM
Welcome to the Community
Please ensure that the BlackBerry smartphone has good wireless data coverage.
Note: This issue might occur when the BlackBerry smartphone is in an insufficient wireless coverage area during the particular call.
Please see KB03024 for additional information on determining wireless connection strength.
06-27-2012 05:01 AM
thanks for the reply Ron, but i have checked the wirless coverage and it seem to be fine, i dont think thats the problem, because it happens all the time, i have never recieved a call and was able to c the number. i have a feeling its probably some settings, but i dont know how to change it.
06-27-2012 05:04 AM