02-04-2013 09:38 PM
For a new e-mail account, Network Solutions wants me to set incoming and outgoing mail server settings and ports. But all my Blackberry 9800 asks for is the e-mail account and password. I can't find any way to enter any of the other information. Is there a way to bypass the screen and enter the mail settings manually?
02-05-2013 09:59 AM
02-05-2013 10:24 AM
OMG! After two weeks of trying, this is the first time I get the "I will provide the settings option." Why isn't this in the manual?????
Thanks, but after all this, I'm still getting the same error message: "Cannot log in. Verify your email address, user name and password. If the error persists, contact [domain name] (which is hosted by Network Solutions, who have been useless).
I know the user name and password are correct as I can use them to log in on my computer.
Is there a place to enter the Incoming Mail Server, Outgoing Mail Server, Incoming and Outgoing Server ports, etc., like when I set up Outlook? All the new screen allows me to enter is email address, password, email server and user name.
02-05-2013 10:32 AM
Sometimes, it is difficult to enter the information via the device interface...since you are with ATT, you can use their BIS interface via PC/browser:
Note that you likely will not ever be entering the outgoing information...via BIS, the BB uses the BIS outgoing SMTP servers rather than your providers.
02-05-2013 02:06 PM
After 90 minutes on the phone with AT&T Tecnical Support and RIM Technical Support, they were able to get it set up. :-)
But RIM should realy make that "I will set it up manually" option much more readily accessible.
Thaks for pointing me in the right direction!
02-05-2013 02:11 PM