02-17-2012 05:33 PM
Incoming calls are hard to hear unless I put them on speaker phone. Sounds real scratchy and static. Maybe a bad speaker or something? I have a Bold 9800. Is there any way I can fix this or do I need to take it into AT&T? Thanks.
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02-17-2012 05:35 PM
It sounds like a hardware issue and as such, you can't fix it yourself. I would suggest paying the good folks at AT&T a visit. Ask them if you can try your SIM card in another phone. If the call quality is better, ask to have your phone switched under RIM's one-year warranty. It's just a problem with your phone because this is not a widely reported problem with the 9800.
I hope that helps you.