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New Contributor
Posts: 4
Registered: ‎02-03-2011
My Device: Blackberry Torch 9800
My Carrier: AT&T
Accepted Solution

Incoming call noises.

Incoming calls are hard to hear unless I put them on speaker phone.  Sounds real scratchy and static. Maybe a bad speaker or something?  I have a Bold 9800.  Is there any way I can fix this or do I need to take it into AT&T?  Thanks.

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Incoming call noises.

It sounds like a hardware issue and as such, you can't fix it yourself.  I would suggest paying the good folks at AT&T a visit.  Ask them if you can try your SIM card in another phone.  If the call quality is better, ask to have your phone switched under RIM's one-year warranty.  It's just a problem with your phone because this is not a widely reported problem with the 9800.



I hope that helps you.  Smiley Happy

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