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New Contributor
Posts: 2
Registered: ‎07-02-2009
My Device: Blackberry Storm

Incompatible Storm Applications

I have purchased a few apps in App World. 2 are not compatible with the Storm. I need a refund or a credit. I attempted a claim through PayPal with no response. How do I get a refund or credit?

 

Suggestion: As a software developer I have no doubt that App World can be written to determine the Blackberry version that is logged in. All applications should be certified to a certain version and then Blackberrys should not see what is not compatible.

 

Thanks,

Lewis Howell

Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Incompatible Storm Applications

Hi and Welcome to the Forums!

Your inquiry needs to be sent as follows. Go to this URL:

https://www.blackberry.com/CSOHelp/index.do?ft=generic

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎07-02-2009
My Device: Blackberry Storm

Re: Incompatible Storm Applications

Thanks, I have filled out the form. Let's see out it goes.

 

Lewis Howell