02-03-2014 12:53 PM
When I created my Blackberry ID, I inadvertently used an email address that isn't mine. I don't recall my password so I can't log in. How do I change the Blackberry ID on my phone to an email address that is mine?
02-03-2014 01:02 PM
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
You can create the new ID at www.bbid.com
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
02-03-2014 01:07 PM
I already did create a new BB ID (with my correct email address), but I don't know how to associate that with my device.
I'm not worried about apps - it's a work phone, so I don't have any. What I want to do is add another email acct, but I can't without entering in a BBID and pw.
02-03-2014 01:21 PM