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New Contributor
Posts: 9
Registered: ‎11-11-2011
My Device: Blackberry Torch 9860
My Carrier: TELCEL

Infinite restart loop on my torch 9860

[ Edited ]

One morning my torch 9860 didnt start and ended up in an infinite restart loop, the LED turns red for 6 seconds then is goes out, and then again red LED then goes out. Screen is always black. I've tried with JL_cmder and BBSAK but it wont recognize the device. I tried to catch it with AppLoader, and I can do the UNKNOWN PIN thing, but then when the JVM is starting to initialize again it will go into an infinite loop again. Anyone? I need help in this, thankyou

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Infinite restart loop on my torch 9860

You need to update or reinstall your device OS. Check the below KB articles -

 

KB11320  How to perform a clean reload of the BlackBerry Device Software for Windows

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New Contributor
Posts: 9
Registered: ‎11-11-2011
My Device: Blackberry Torch 9860
My Carrier: TELCEL

Re: Infinite restart loop on my torch 9860

remember my phone is only read for 6 seconds, and loading the os thru DM doesnt work