02-21-2013 12:58 PM
ive been usng this bb 9790 for just over two months now and for some reason while i was using it today it shut down and the sim card could not be read. i took the sim out and put it into another phone and the sim card was read. but for some strange reason my phone i not reading the sim card.
02-27-2013 12:50 PM
Hi Nizzy1 and welcome to the BlackBerry Support Community Forums!
Do you get a specific error message when your BlackBery smartphone boots up or do you just see the SOS icon in the upper right corner?
03-30-2013 09:39 AM
Same problem I am facing since 23-Mar-13. i removed the existing SIM from my BB Bold 9790, after inserting the SIM again, "intialisation failed" message is appearing in centre and SOS at right top corner. Even I have swiped the phone completely and installed updated OS 7.1 but still the problem exist. The BB is only 11 month old.
Please help in the matter if you can.
04-21-2013 03:57 PM