12-12-2011 10:59 AM
The location will probably vary based on what operating system (Windows 7, windows XP, etc.) you are using and how you originally installed the Blackberry software. In my case, under Windows 7, the file is located in the following folder:
c:\Users\Gary\AppData\Roaming\Research In Motion\Blackberry\Intellisync
My user name is "Gary", and I am set up with Administrator rights under Windows 7.
I wouldn't count on yours being in the same location -- so you might want to do a search on the entire C: drive you will probably find it.
---- If your problem is also occuring because of a birthday or anniversary earlier than 1/1/1990, consider this. If you did this recently, and if you sync regularly, perhaps you might remember some recent contacts that you updated with a birthday or anniversary. Did you put one in before Jan 1, 1900? If you know the contact involved (which I didn't) you can simply go to that contact and change the offending date.
12-12-2011 01:33 PM
i'm having the same issue, but mine is number 80 out of 218. says something about check documentation. i did all the steps listed above.....and didn't need to make any changes. but i'm still getting the error message...grrr
12-12-2011 01:47 PM
04-03-2012 10:51 AM
I have removed all birthdays and Anniversary dates from my contacts. I searched for all Calendar entries before January 2011 and removed them. Still I get the error.
My Trace file says:
10:27:08.222: Phase=10, User=28BD952D: Reading data from Device Calendar
Tue Apr 03 10:27:09 2012: Error Failed to retrieve field on the device.4238 at RIM:eviceIConnector.cpp line 1501
Tue Apr 03 10:27:09 2012: Error 4018.4018 at .\sdk_data.cpp line 2854
Tue Apr 03 10:27:09 2012: Error 4018.0 at .\cilfield.cpp line 208
Tue Apr 03 10:27:09 2012: Error Attendees.4018.0 at .\cilrec.cpp line 664
Tue Apr 03 10:27:09 2012: Error 4018.0 at .\ciltrans.cpp line 597
Tue Apr 03 10:27:09 2012: Error 4018.4018 at .\Ilx_sdk.cpp line 256
10:27:09.203: Translation Unit Status: User=28BD952D, rc=74, Phase=10, TrErr=4018, SysErr=0 at .\xlatev3.cpp line 650
But I don't know how to read this. How does this point out where the issue is?
Does anyone know how to read this?
04-11-2012 01:01 PM
Thanks Gary; worked like a charm. Indeed, I had added a birthdate in (19)33 whose contact was cited as the reason for the termination. I didn't really NEED to have my mother-in-law's birthday on my phone, so simply set the Date to "None", re-synced and we're back in the race! Thanks for the tips and the link to the procedure!!
06-02-2012 08:03 AM
I keep getting "Intellisync error code - 0x80043ac9" when trying to sync BBDM (ver 22.214.171.124) with MS Outlook.
When I sync from my device to Outlook, "Processing Device Address Book" stops at record 580 of 1018 records when the error message appears.
From other posts I gather that record 580 might be corrupted, but where do I find record 580 in order to fix this problem?? I could not find a solution from other posts.
06-02-2012 12:49 PM
06-06-2012 06:46 AM
I keep getting "Intellisync error code - 0x80043ac9" when trying to sync BBDM (ver 126.96.36.199) with MS Outlook.
When I sync from my device to Outlook, "Processing Device Address Book" stops at record 508 of 1208 records when the error message appears.
From other posts I gather that record 508 might be corrupted, but where do I find record in order to fix this problem?? I could not find a solution from other posts
06-06-2012 10:53 AM