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New Member
Posts: 2
Registered: ‎01-12-2013
My Device: Curve8520
My Carrier: Vodafone

Intermittent issues

Blackberry curve 8520 making squealing noise instead of ringing noise when I try to call someone. Sometimes it cuts me off when I'm making a call even though I've full coverage connection. Please help its driving me mad. Daughters phone has developed same issue...also same type of phone

New Member
Posts: 2
Registered: ‎01-12-2013
My Device: Curve8520
My Carrier: Vodafone

Re: Intermittent issues

Should have also mentioned that I've taken battery and SIM card out and cleaned them but problem persists

Hall of Famer III
Posts: 57,614
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Intermittent issues

Hi and Welcome to the Community!

I recommend that you attempt to boot into Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in Safe Mode

It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.


 

Beyond that, your next steps would be much more drastic...and will require that you a) have plenty of time available and b) take a full backup of your device so that you can restore it after.

 

But, let's wait for the results of Safe Mode first...

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Intermittent issues

Is the daughter's phone also a BlackBerry? 8520?

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