06-16-2009 10:43 PM
What model Storm do you have?
Make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.
Open BlackBerry Maps or Google Maps and try to locate yourself.
Give it up to 10 minutes to refresh, and try 2-3 times in a row.
Also, read this:
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
09-30-2010 04:18 PM
The previous above article from the public knowledge base has been cancelled and replaced by the following one :
KB11950 How to troubleshoot built-in GPS issues on a BlackBerry smartphone