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New Contributor
Posts: 7
Registered: ‎01-27-2013
My Device: 8520 Curve V 5
My Carrier: Vodophone

Re: Internet Access

The wireless password label is on the router. so the latter is preferred.

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Internet Access

OK, so when you get to the screen on the BlackBerry asking for the PIN input method, hit the escape key on the BlackBerry to backup to the WEP or shared key method, and you will be asked to input the password.

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New Contributor
Posts: 7
Registered: ‎01-27-2013
My Device: 8520 Curve V 5
My Carrier: Vodophone

Re: Internet Access

Will try your suggestion tomorrow. I am really frustrated now as the scan of the network is only coming up with Sky whicj is not my Wi-Fi supplier.

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Internet Access

You may need to reboot your WiFi router.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code