06-18-2012 11:44 AM
I recently purchased a used BlackBery Torch 9800 from a friend. The service provided for the phone was ATT, and now I am using it with Red Pocket. The phone line and texting works, except the internet browser and Apps. I called Red Pocket and they sent me the below instructions to configure the phone.
The problem I am having is in step (1). When I get to the Host routing table, the list is empty & there isn't any account for me to select. I have already removed the battery, the SIM card, and I even wiped the phone to see if maybe it will pull up and still nothing. How can I get it to work? If you would be so kind in assisting me, it will be greatly appreciated.
The settings are saved and the service is ready for us
06-18-2012 02:12 PM
Hi and Welcome to the Community!
The instructions they provided are...close...I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
That should replace what they gave you for items 1 and 2.