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Super Contributor
Posts: 258
Registered: ‎06-01-2011
My Device: PlayBook, Z10
My Carrier: Telus Mobility

Internet Drops Out

Greetings,

 

I can't keep a connection to the Internet. If I move from a 3G network to WiFi it's fine, but if I move from WiFi to 3G (when I'm leaving home), I lose Internet connectivity. The only way to reconnect is to do a soft reset.

 

Is there any way to keep an Internet connection?

 

Thanks,

Shane.

Super Contributor
Posts: 258
Registered: ‎06-01-2011
My Device: PlayBook, Z10
My Carrier: Telus Mobility

Re: Internet Drops Out

I still can't connect to the Internet. After about ten minutes it times out saying "Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider."

 

Are there any troubleshooting steps I could try?

 

Thanks,

Shane.