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New Contributor
Posts: 2
Registered: ‎09-18-2010
My Device: Torch 9800
My Carrier: AT&T

Internet Mail Account - Replies Scrambled

Internet Mail Account - Replies Scrambled


In addition to my enterprise activation / company email, I have my Torch configured to use my personal email system.  The configuration is identical to how I had my previous BB Bold configured.  For some reason, when I reply to an email, my response is unreadable my the recipient.


Assistance is appreciated.

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Internet Mail Account - Replies Scrambled

Hey USSWaddell,

Welcome to the BlackBerry Support Community Forums.


Do the replies to the emails look like HTML code?


Do you have S/MIME installed on the Torch?


I look forward to your reply.



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Posts: 19
Registered: ‎09-26-2010
My Device: Blackberry Torch
My Carrier: AT&T

Re: Internet Mail Account - Replies Scrambled

I've seen this too.  Happened yesterday.  I had to start an entirely new email chain.  Each reply to that original chain sent garbage after a certain response to the recipient.  This was with Hotmail.