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Posts: 5
Registered: ‎11-06-2011
My Device: Bold 9900
My Carrier: Proximus

Internet Mobile Network

I have a problem with the internet on my Bold 9900.

 

When I'm on internet with Wifi there's no problem.

When I'm on internet via my mobile network, Facebook & the browser can't connect.

Blackberry Apps World & Amazon haven't got this problem.

 

Does anyone know how to fix this problem?

I have already went to my provider (Proximus) and they said my internet must work fine.

Maybe a problem in the settings?...

 

Thanks.

Posts: 95,136
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Internet Mobile Network

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.



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