07-22-2013 10:07 AM
since a few days I´m having the problem that my Apps (Whatsapp and a News ticker) and facebook don´t work anymore. Even if I want to visit facebook via Internet Explorer and even if I´m connected with Wires Lan.
But after taking out the battery and starting my BB again, everthing works again.
I don´t know what the problem is, since I didn´t have any problems at all until a few days.
I hope that someone can help me
Thanks a lot,
07-25-2013 04:00 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you only experiencing trouble when you're connected via Mobile Network? Have you tried connecting to a Wi-Fi network and do you receive the same problems?
If the issue does persist, I would suggest trying a new SIM card from your network service provider and then monitor the issue.
Let me know if you have any more questions.
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Click Accept as Solution for posts that have solved your issue(s)!
07-25-2013 04:42 AM
thanks for your respond.
Unfortunatelly the problem also exists when I'm connected to a WiFi network.
Maybe ordering a new simcard will be the best solution.
Thank you very much for your help.