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Contributor
Posts: 11
Registered: ‎06-24-2012
My Device: Blackberry 9360
My Carrier: T-Mobile
Accepted Solution

Internet browser problems (white block at bottom of screen)

Hi,

 

Recently I have been unable to properly use the internet on my BlackBerry Curve. Over a quarter of the screen at the bottom when I go on the internet is white so I can't scroll down so it's unusable. I've noticed although it is accessing the internet the little blue loading to the intenet bar when a page is loading is no longer showing at the top of the screen too. If I search for something like a restaurant or something on Google for example, the first restaurant will show in the list but because of the white block and no scroll down bar I can't look at anything else. It's very weird. Can anyone advise me as to what might be happening, I'd really appreciate it.

 

Many thanks

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Internet browser problems (white block at bottom of screen)

Hi sares8

 

Welcome to the Community

 

Please clear your Browsing data,Open Browser press the menu key >Option > Clear  Browsing Data .After that perform a battery Pull restart  Remove your Battery While Device Powered ON wait a min. then reinst it back.Then see if problem resolves.

 

Prince

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Contributor
Posts: 11
Registered: ‎06-24-2012
My Device: Blackberry 9360
My Carrier: T-Mobile

Re: Internet browser problems (white block at bottom of screen)

Thank you very much, it worked! :-)
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Internet browser problems (white block at bottom of screen)

Hi sares8

 

 

                      You are most Welcome....Smiley Happy

 

 

 

Prince

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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New Member
Posts: 2
Registered: ‎11-26-2012
My Device: Curve 9360
My Carrier: Sprint

Re: Internet browser problems (white block at bottom of screen)

Thank you so much, I've been trying to fix this issue for months on my blackberry Smiley Happy