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New Member
Posts: 1
Registered: ‎02-27-2014
My Device: curve 8350
My Carrier: 002389595185
Accepted Solution

Internet does not work in CAPE VERDE on Black Berry

Hi,

I don't know why but the internet does not work with the mobile provider in Cape Verde, but works with wi-fi.

The internet provider said they can't configure the internet for black berry.

 

Ialso can't install Viber because the blackberry world does not work here...

 

Thanks for you help

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Hall of Famer III
Posts: 57,525
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Internet does not work in CAPE VERDE on Black Berry

Hi and Welcome to the Community!

Please clarify...are you traveling temporarily there or are you living there? If traveling temporarily, are you using your home SIM or a local SIM?

If you are using a local SIM, then the answer may be that it's just not possible. Each carrier must choose if they will support BB devices...if the carrier does not choose to, then there is nothing you can do. Legacy BBs require the carrier to specifically support BBs as well as your specific BB model number...if they do not, then there is nothing you can do (well, you could obtain a BB10 device, which does not have this particular requirement).

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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