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New Contributor
Posts: 2
Registered: ‎01-08-2013
My Device: Blackberry Torch 9810
My Carrier: T-Mobile

Internet keeps crashing! "Uncaught exception: Application net_rim_bb_browser_daemon"

Recently my internet has been acting up on my bb. I'll go on the internet and then it will shut down and a message saying "Uncaught exception: Application net_rim_bb_browser_daemon() is not responding; process terminated". It happens randomly e.g. if I'm on Youtube, Hotmail, Yahoo. For some reason it shuts down a lot faster whenever I try to use Google. 

 

Also, I'm not sure if it's related, but not I cannot sign into anything, like my hotmail and yahoo account. I type in my password and it always comes up as password incorrect. It's definitely correct and I can sign in on my PC, so for some reason my bb just isn't accepting my login info.

 

Please help?! 

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Internet keeps crashing! "Uncaught exception: Application net_rim_bb_browser_daemon"

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.


 




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New Contributor
Posts: 2
Registered: ‎01-08-2013
My Device: Blackberry Torch 9810
My Carrier: T-Mobile

Re: Internet keeps crashing! "Uncaught exception: Application net_rim_bb_browser_daemon"

[ Edited ]

I've already tried the hard reset with the power on and off and neither has worked.

This is what it says in my Device info within the first 3 lines:

 

7.1 Bundle 2061 (v7.1.0.714, Platform 5.1.0.532)

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Internet keeps crashing! "Uncaught exception: Application net_rim_bb_browser_daemon"

Hi jto246,

 

Back up your device data and have a security wipe. Go to Options > Security > Security Wipe. Type in 'blackberry' without quotes. All of your device data will be erased. Make sure that your battery is charged or you can put the device on charging cable. 

 

After that check the browser and see if the problem arises resolves or not.

tanzim                                                                                  
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