02-29-2012 03:42 AM
Can anyone help me try and sort my BB torch. It keeps randomly disconnecting from the internet. When I go in to the service status is shows that my BB isn't connected to the BB internet service or the BB enterprise server.
04-19-2012 12:59 PM
Hi kthnicholson and welcome to the BlackBerry Support Community Forums!
Have you verified with your wireless provider that you have the correct BlackBerry® data plan? On occasion, do you see that the services are connected?