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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎05-04-2013
My Device: curve 8310
My Carrier: at&t

Interrupted AppLoader, BB no longer starts

[ Edited ]
HI I wanted to install themes on my blackberry curve 8310 so i opened APPLICATION LOADER then i clicked NEXT it started with " removing ...... " so i disconnected my device and  my blackberry does not shows anything.. how to restore my blackberry  can u help me please??
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Interrupted AppLoader, BB no longer starts

Hello brezzs

 

Welcome to BlackBerry Support Forums

 

While doing so and the steps you performed may have corrupted the device Software. If your device is not booting up then try to start your device on Safe Mode :

 

KB17877How to start a BlackBerry smartphone in Safe Mode

 

If that fails then you have to force the detection to reload the OS , for help refer to this Knowledge Base :

 

KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader

 

Please note the above method will delete all data within your device , if you have a previous backup then you can restore it after OS reload .

 

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