05-04-2013 12:19 PM - last edited on 05-05-2013 10:02 AM by ChadB
05-05-2013 10:38 AM
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While doing so and the steps you performed may have corrupted the device Software. If your device is not booting up then try to start your device on Safe Mode :
KB17877 : How to start a BlackBerry smartphone in Safe Mode
If that fails then you have to force the detection to reload the OS , for help refer to this Knowledge Base :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Please note the above method will delete all data within your device , if you have a previous backup then you can restore it after OS reload .