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New Contributor
Posts: 4
Registered: ‎04-17-2010
My Device: Bold 9700
My Carrier: Wind
Accepted Solution

Invalid Media Folder - You cannot sync with the video import folder

I am using Desktop Software 6.0.0.43 and am receiving the above message when I try to add a folder for Video sync. The same process worked fine for music and pictures, but not for video.

 

Any suggestions would be appreciated. I gotta admit I am lost on this one.

 

Thank you

Trusted Contributor
Posts: 162
Registered: ‎04-01-2009
My Device: Not Specified

Re: Invalid Media Folder - You cannot sync with the video import folder

It means you can't sync a folder that youv'e set as the import location for videos.

 

So if you've set Videos to import to c:\videos

 

You can't sync that folder.

 

(Since, you'd just be syncing the stuff to the phone that you imported from the phone).

 

Changing your import folder should fix the issue.

New Contributor
Posts: 4
Registered: ‎04-17-2010
My Device: Bold 9700
My Carrier: Wind

Re: Invalid Media Folder - You cannot sync with the video import folder

That worked fine.

 

Now I just gotta figure out why it will recognize but not transfer my AVI's.

 

Thanks!

New Contributor
Posts: 3
Registered: ‎02-28-2012
My Device: Playbook

Re: Invalid Media Folder - You cannot sync with the video import folder

Did you ever figure out why it would not sync AVI?

I have this problem, I can manually copy them but they wont show up.

And I tried to convert them in desktop manager while sync and it still gave me error.