01-20-2013 01:11 PM
So i bought a blackberry from my friend, and im trying to change to Blackberry ID details to my own, however when it tells me to enter the password, it doesnt work i have used 9/10 attempts and i know 100% that i am inputting to correct password. what is going on!
01-20-2013 01:29 PM
Welcome to BlackBerry Support Forums
It is you who only know the password that you have set on that device,I think you might have a mixture of different characters in your password,and you are not able to properly enter those on the BlackBerry keyboard. For example ,
So, while on the BlackBerry keyboard you think you are typing dan123, you are actually typing dan1er. Please think again and try typing the correct password or else your device will wipe itself after 10 incorrect password attempts.