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New Member
Posts: 2
Registered: ‎10-12-2013
My Device: Bold 9900

Is something pooched with BB download site - Desktop Manager won't download

Is anyone having trouble downloading from the BB site?  Specifically the Desktop Manager.

 

I've been trying for 2hrs using 2 different systems and 3 different browsers for good measure 

 to get the Desktop Manager Software (PC).

 

It cues the download in all cases and starts downloading and then exits without any message indicating it has completed. When I check the downloaded file it is not anywhere close to the 114Mb download stated. I've had everything from 55kb thru 108Mb, but nothing complete.

 

 

Posts: 94,461
Likes: 24,382
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Is something pooched with BB download site - Desktop Manager won't download

Try it again today?

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New Member
Posts: 2
Registered: ‎10-12-2013
My Device: Bold 9900

Re: Is something pooched with BB download site - Desktop Manager won't download

No go for 710_b042_multilanguage or 120_b028_multilanguage

 

First thought this was some Windows 8 thing, but nothing more than some random # of megabytes from IE, or Chrome off Windows 8 and Windows 7 machines.

 

Wow! if we can't even get a simple download right I weep for the future, where's my Samsung....

Posts: 94,461
Likes: 24,382
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Is something pooched with BB download site - Desktop Manager won't download

I've tested the download both yesterday and today... working well.

 

I'd suggest you clear your PC browsers' cache, reboot and try again.

 

Indeed, wow!

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code