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New Contributor
Posts: 6
Registered: ‎07-17-2008
My Device: Not Specified

Is there a problem with Blackberry Messenger service today?

Hi everyone,

A few of our users are having trouble communicating with BBM today.   It's either very slow or not working for some of them.   I was wondering if anyone knows of any problems today?

Violet Kovacevic

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Is there a problem with Blackberry Messenger service today?

[ Edited ]

I haven't heard anything.  My BBM is working fine but I can't speak for the world!  Have you reported this to anyone?  Are you guys on the same carrier?

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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Highlighted
New Contributor
Posts: 6
Registered: ‎07-17-2008
My Device: Not Specified

Re: Is there a problem with Blackberry Messenger service today?

Is there anything a user can check for on their phone to see if BBM is working?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Is there a problem with Blackberry Messenger service today?

[ Edited ]

Only way I know how to test is to start off with a battery pull.  Send a few test bbms to your friends and see if they are delivered / received.  Reporting this to your carrier is a good idea too.  If you want to add me to test, PM me your pin and I can add you.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________