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New Contributor
Posts: 3
Registered: ‎01-08-2009
My Device: Not Specified

Is this normal, or a defect/damage?



I've had my Bold for a week or so, and just noticed this.  It's only visible at certain angles and with certain color applications (e.g., you can't see it over a black screen, and it's hard to see on a busy, colored screen like the default home screen.   So I don't really know whether it's been there all along or has suddenly or slowly appeared.  I *think* it may be getting longer. Anyway, it appears as a bright "ray" in the lower right corner of the screen, and I'm worried it's a crack or something.  I have not dropped or abused the unit in any way...


Thanks for any advice!




Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Is this normal, or a defect/damage?

Well congratulations on the awards anyway!!

I have not seen anything like that, from the angel I can't tell if it's a crack or a defect in the glass.

I would definitely have it replaced by the carrier if you can.

That would drive me crazy!.




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Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Is this normal, or a defect/damage?

It is a display defect.


Ask your wireless provider for the replacement.