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01-01-2013 04:35 AM - edited 01-01-2013 04:42 AM
Each time i try to upgrade to the Blackberry App World 4.0. Version, it always shut down my BB/freeze and I will lose connection. I have tried this on several BBs. Error message is usually "Your session has expired and you have been logged out."
ANy clue to resolve this will be appreciated
01-01-2013 05:28 AM
Welcome to BlackBerry Support Forums
From where you trying to download App World and are you doing it over wi-fi ? Perform a battery pull restart by removing the battery while your device is POWERED ON and after reboot have a try .
01-01-2013 07:35 AM
Thanks for your quick response. I tried this ..battery pull while it's on. It is not working still. I am not installing over wi-fi ? I actually connect the cord to the BB.
01-01-2013 02:58 PM