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BlackBerry® OS Smartphones

Posts: 15
Registered: ‎03-23-2013
My Device: Z10/Q10
My Carrier: Vodacom

Re: Issue with BBID update

Check if there's an update for your device with BlackBerry desktop manager on your PC .
Download the desk top manager from www.BlackBerry.com/desktop

New Contributor
Posts: 6
Registered: ‎09-12-2013
My Device: Curve 9300 OS 6.0 Bundle 2342
My Carrier: Vodafone

Re: Issue with BBID update

Hi Jsanders,

I checked the service status, it displays 'mobile network' under the heading under Blackberry Internet Service. I have active BIS connection.
Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Issue with BBID update

OK, that's good.


I think it is time for you to call Vodafone and get this issue escalated up to BlackBerry Technical Support for official support on this issue.

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