09-24-2013 05:19 PM - edited 09-24-2013 07:19 PM
Hi, I am so grateful to have found this thread. I am having the same problems as Massonite; in that my BB ID was originally made with my carrier email address but as I was switching carrier, I sought to change it to another. However, just like in his case, I can't log into the Beta Zone while I can still access BB World and other BB ID dependent services.
I followed all of the suggestions, including going to https://beta.webapps.blackberry.com/defaults/bbidl
I saw that you were able to connect to someone who was able to assist Massonite, and simply wondered if there were any instructions which were given or, if there was some other method that I could try. I would be so grateful for some help in this, as I am not able to access the BBM channels updates and had to downgrade to use BBM at all. It has made some of my apps unstable.