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New Contributor
Posts: 4
Registered: ‎04-24-2011
My Device: bold 9700
My Carrier: vodofone
Accepted Solution

Issue with GPS in 9700 after OS 6 upgrade

I just upgraded my os in Bold 9700 to OS 6. After the upgrade the GPS in the phone is inactive and there is no way i can activate it. 

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Issue with GPS in 9700 after OS 6 upgrade

From your homescreen, go to Options>Device>Device and Status Information.  Type in the word "test" without quotations.  There will be no field in which to enter it and nothing will appear on your screen.  Just type it in.  Click OK to start the test, press the menu key and select Start.  Next, decide if you want to be guided through the test.  On the next screen, check the box beside GPS and click Run at the bottom.  Go outside and perform the test and let us know what happens.  Smiley Happy


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New Contributor
Posts: 4
Registered: ‎04-24-2011
My Device: bold 9700
My Carrier: vodofone

Re: Issue with GPS in 9700 after OS 6 upgrade

Thanks Bill.

This solution helped resolve the issue.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Issue with GPS in 9700 after OS 6 upgrade

That's a great utility to use when you need to test any aspect of your phone.

 

Make sure to keep it handy!  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Issue with GPS in 9700 after OS 6 upgrade

On GSM BlackBerrys you can also use this method below:

On all model BlackBerrys, first make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.

For GSM network devices, do this:
Click Options > Advanced > GPS > Menu > Refresh GPS.
Give it up to 10 minutes to refresh, and try 2-3 times in a row.
For the OS6 and/or the 9800 model:
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Location Settings.
3. Press the Menu key > Refresh GPS.



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New Member
Posts: 2
Registered: ‎05-05-2011
My Device: 9700

Re: Issue with GPS in 9700 after OS 6 upgrade

 

I have the sema problem here. No GPS signal after upgrading to OS 6. 

 

I am perfomring the test at the moment. The radio activation test has been failing several times already. 

What shall i do next?

 

Thank you and best regards. 

New Member
Posts: 2
Registered: ‎05-05-2011
My Device: 9700

Re: Issue with GPS in 9700 after OS 6 upgrade

GPS fixes time out is the error i get....

Contributor
Posts: 19
Registered: ‎05-04-2011
My Device: Bold 9700
My Carrier: AT&T

Re: Issue with GPS in 9700 after OS 6 upgrade

[ Edited ]

OMG.  Bill you're a genius!  Thanks!

Contributor
Posts: 23
Registered: ‎01-08-2009
My Device: Blackberry Bold 9700
My Carrier: T-Mobile

Re: Issue with GPS in 9700 after OS 6 upgrade

I tried the solutions posted on this thread and it is a no go Smiley Sad I get

a timed out waiting for location message. I always had the GPS working on

my phone before the OS 6 upgrade. I am a T-mobile customer and

using their offical release of the OS. It is build .448. How can I get

the GPS working again??

New Member
Posts: 1
Registered: ‎08-27-2012
My Device: 9700 Bold
My Carrier: t-Mobile

Re: Issue with GPS in 9700 after OS 6 upgrade

Same here done the test stuff and it still won't work

Help