09-08-2013 02:07 PM
Yesterday I started receiving messages on my Bold 9900 that one of my three gmail accounts was having validation issues. The message from Blackberry says "Your email@example.com email messages are not being delivered to your Blackberry device. To receive your email messages, turn on the IMAP seeting for All Mail in your firstname.lastname@example.org account. After you turn on the IMAP setting for All Mail, you must validate your account on your Blackberry device."
I've had this particular email synced with no issues to my phone since August 28th. I checked my Gmail IMAP settings and they are correct so I went and validated the account. It said the validation was successful, but a few mintues later I got the same email as above. I've tried deleting the email account off the phone and re-adding it, I've removed the battery, tried re-setting the IMAP settings and even switched my SIM card to my old Blackberry Bold 9000, but still had the same issues. I contacted my service provider (Bell) and went through all their suggestions, but nothing works. The account works fine on my iPod and I can receive emails on there.
Does anyone have a suggestion on what else I can try? Thank you.
09-09-2013 01:52 AM
Hey all, just wanted to impart how I got my BB and Gmail working with IMAP. This setup will sync your inboxes so when you read a message on your BB, it will also appear read in Gmail. You can decide too, if you want messages deleted on BB to be automatically deleted in Gmail. Keep in mind that the BB email client doesn't give you full IMAP features like saving messages to folders, so you can't sync folders with Gmail - just the inbox. Also, as far as I can tell, message status only syncs one way: BB to Gmail. If you read or delete a message first in Gmail, it won't affect the message status in your BB inbox. OK, four easy steps to make this work, but you've got to follow each step carefully :
Step 1. Enable IMAP in Your Gmail Account Settings
Step 2. Add a Sent Items Label in Gmail
Step 3. Add Gmail as an IMAP Account to BIS
Step 4. Confirm your Reconciliation Settings on Your BB
That's it! Now only if RIM can get the email push delivery back up to speed.
Can also see this guide: AQUI
09-09-2013 10:01 AM
Thank you josuefunes, but unfortunately I've already tried all those steps and the account still won't work. The weird thing about all this is that it was working fine for a week and a half, and then randomly started having this IMAP issues.