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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-15-2013
My Device: torch 9800
My Carrier: rogers

Issue with syncing music

I added some new music to my phone, and noticed that it was duplicated when i added it.  I deleted all the music on my phone to clear the memory and re-added everything fresh.  Now, my music library is a mess, showing duplicate and triplicates of files that were removed and re-added!  Many of the albums are showing as empty, but are still in the list of music...HELP!!

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Issue with syncing music

How are you trying to sync music? Check the below KB articles -


  • KB15643 What is BlackBerry Media Sync?
  • KB23520 What is the Wi-Fi Music Sync feature?

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