01-10-2011 09:19 AM
I am helping out a client who have decided to purchase a load of Blackberry's, this didn't go down to well with us as we find them so difficult to setup with Exchange.
The customer has Windows Small Business Server 2003 as you are aware Exchange is built into this.
They are with O2 for the phones and the model they have is the Curve 8520.
I have tried with various options with both IMAP and Exchange (Outlook Web Access), using just an IP address and with a full http://remote.companyname/exchange
I have done Username with domain name before hand and without.
Oh and have tried using the www.o2email.co.uk as well as directly on the phone.
I get as as far as it telling me to check username or password and contact administrator which we are.
So where are we going wrong?
01-10-2011 03:57 PM
Hi and Welcome to the Forums!
Here are a few KB's that might prove useful:
Hopefully something there is useful. Good luck!
01-11-2011 05:07 AM
I'm sorry to say that none of these options work, they are for later versions of Outlook Web Access we are using
Microsoft Office Outlook Web Access
for Exchange Server 2003
I have double checked the users username and password, I have made sure I can log into outlook web access ok.
There must be something that needs to be done on the server to make this work but I don't know what it is, we actually have a few customers now who cannot setup their Blackberrys to work with Windows SBS 2003 via Exchange or IMAP.
Please someone must be able to assist me?
01-11-2011 12:06 PM
Guessing now...check also your firewall:
This is, of course, assuming that no BB's can connect via BIS...if any work for this email service, then the firewall settings would not be causal.