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BlackBerry® OS Smartphones

New Contributor
Posts: 9
Registered: ‎09-07-2012
My Device: Blackberry Bold 9790
My Carrier: MTN Nigeria

Issues with backing up my Bold 9790 before updating to OS 7.1

Hello, i"ve being trying to update my device software from 7 to 7.1 without success. when i tried over the air with my device it kept telling me that my device is up to date. when i tried using the desktop manager or even directly from the web my backup gets stuck hence i can not proceed further to install the OS 7.1.  Please any one with any idea about how this can be done?

Super Contributor
Posts: 301
Registered: ‎01-26-2012
My Device: BlackBerry PRIV
My Carrier: Indonesia Telkomsel and Indonesia Indosat

Re: Issues with backing up my Bold 9790 before updating to OS 7.1

download the lastest BB dekstop Software first (v7.1) the search in google "latest BB 9790 7.1 OS" and then download the OS.exe after download dont forget to delete vendor.xml on Program files >  common files > RIM > apploader

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