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New Contributor
Posts: 3
Registered: ‎08-13-2014
My Device: Curve 8900
My Carrier: T-Mobile

It's been

Hey guys! I havent use my curve 8900 for.. More than a year?? Or so.. But recently, kinda missed the keyboard and try to get my hands busy on it. But, after done charging, the phone wont restart. Tried these steps actually<br><br>1 - plug it via usb to computer<br>2 - remove the battery and re-insert it<br>3 - hold the on/off key for so long that my thumb had its lovebite on its end. LoL<br><br>What should i do?<br><br>Back then in 2012, i bought an iphone because my bb had issues that the battery wont fill its top when i leave it for charging (even it's 10 hours of charging). Afraid of the running circuit might blow my phone, i turned it off and went the buy another phone<br><br>Frankly asking<br><br>What should i do now?<br><br>Love to hear from anybody soon
Hall of Famer III
Posts: 57,612
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: It's been

Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.



It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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