04-16-2013 12:44 PM
My wife forwarded an email, and something went wrong, perhaps bad email address.
She deleted the email, but there is a remaining entry:
(0 items) 5.27 pm
Information [i.e. subject] *
Now, in the above example, the Subject of the email is Information. I've added[i.e. subject] simply to explain the entry.
Under the time is a gold five-pointed star, represented by the * here.
The Icon to the left of _this_ entry in the Inbox is the opened envelopes icon (two overlapping envelopes)
When this Inbox entry is highlighted, and the Menu buttom is pressed, _nothing_ happens...no menu comes up.
When this inbox entry is highlighted, pressing Delete does nothing.
How can this entry in the Inbox list be removed??
04-18-2013 03:04 PM
Thank you for your question.
This is likely a notification for a third party application (commonly a RAM optimization application) that you have installed.
You may want to check the application for updates or remove it as a test.
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Click "Accept as a Solution" for posts that have solved your issue(s)!
04-18-2013 06:55 PM
Thanks for the try, but my wife doesn't have any apps installed. Just the Torch as obtained through the Employee Purchase Program a few years ago. She only uses Gmail.
Neither one of us has run across this before.