02-08-2012 01:00 AM - last edited on 02-08-2012 02:04 AM by jakoby4204
To all concerns, I need your support with my BB Bold 9700. I cannot open it.
When I turn it on, it has a black screen with a message "JUM - Error 102" and a Reset button.
I tried more than ten times resetting it, but it keeps on showing that message.
Please send me email at <removed>
EDIT: Personal Information such as e-mail is prohibited for your security. Please review User Guidelines under section "Be careful." People may contact you by private message.
01-22-2013 10:42 AM
I am also getting the JUM error102 and 'reset' message. How do I reset please?
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!