02-24-2013 11:44 AM
Yesterday after a full charge my phone suddenly went black. When I pressed the power button the words "JVM 545 error" were displayed and then the screen went black again. I have tried removing the battery and then replacing it. I have tried the USB cable to my PC but the phone is not connecting. I have tried thewall charger but I get nothing but the black screen and a red light.
I have a Blackberry Curve 9360 using the 7.0 Bundle 1555.
Everything I have read assumes that I can actually do something with my phone but I can`t. How do I get my phone to the point where I can actually try some of the solutions? And then what do I do to rectify the JVM 545 issue?
02-24-2013 11:50 AM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
You may need these tricks, especially if the remedy you attempt is to reload your OS:
Good luck and let us know!