02-02-2012 04:48 PM
i am getting very frustrated my blackberry torch 9810 has bricked itself with JVM 545 ... 5 times... everytime i have to reinstall the operating system to have a phone again. there is no warning the phone just dies. What do i do?
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
02-02-2012 05:04 PM
Going forward make sure you install BlackBerry protect so backup your device
if the above does not work out and you cant figure out what app might cause it then the phone maybe faulty, contact place of purchase for warranty support.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
02-02-2012 06:17 PM
I do use blackberry protect and desktop manager or i would be freaking out... i was just hoping to avoid the warranty process... i called the dealer today and they said it will be 3 weeks without my phone and i will have to use a old bb as a loaner... anyways i was just hoping there may be another solution. i guess i have a dud.