05-22-2008 09:12 AM
You have to reload the device. the OS has either gone srewwy or the Handheld has been nuked.
This is done with the Desktop Manager, Install this first.
Download the relevant firmware version from for the handheld you have and then run that.
Launch the Desktop Manager and run the Application Loader.
05-22-2008 01:43 PM
05-23-2008 03:45 PM
Just to clarify the order, the DM must be installed first and then the Firmware.
If this has been done then ensure the DM is closed, delete or rename the following XML file.
C:\Program Files\Common Files\Research In Motion\AppLoader
Launch the Application Loader.