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BlackBerry® OS Smartphones

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Contributor
Posts: 22
Registered: ‎04-15-2011
My Device: Blackberry Z10

JVM Error 517

Hi, I need some help... suddenly my phone screen turns white and error message appear as :JVM ERROR 517. Anybody knows how to resolved  this please. I tried rebooting by removing the battery but still the same error appears.

 

Thank you

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Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: JVM Error 517

Hello leondrie

 

Sorry to hear about your issue. 

 

In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo


-SR

 

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