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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-15-2013
My Device: Blackberry Torch 9860
My Carrier: Tstt
Accepted Solution

JVM Error 545

My phone screen is white and showing JVM Error 545. I plugged in my phone to my laptop and the Desktop Software is not recgonizing my phone. It say Retry, Uptade, Cancel. When i click Update, they say  I have the latest software and goes right back to the option of Retry, Update and Cancel again. What do I do? cause I really need my phone back!

Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: JVM Error 545

Hey there.. Below KB should help you


  • KB12077 - "JVM error 545" appears on the BlackBerry smartphone


Please take time to read it carefully & the rest of the tagged KB articles if necessary. Smiley Happy

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New Contributor
Posts: 2
Registered: ‎12-10-2013
My Device: Bold 9900
My Carrier: digicel

Re: JVM Error 545

I have a bold 9900, I am having the JVM error 545 message and the retry button does not work. I am trying to follow the steps but when I connect the phone to the pc nothing happens. it is not indicating that the phone and pc are in sync. I really need my phone back.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: JVM Error 545

If your phone is not connecting to BlackBerry Desktop Software, have a look at this:





I hope that helps you.  Smiley Happy

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