03-03-2013 05:13 PM
03-04-2013 06:21 AM
Thanks for those clarifications.
As you're unable to view those please note a few things , first be sure that you have no other BlackBerry Device software installed in your PC other then the one you Installed recently,When you're sure that you have only the recent OS on your PC then go to those location and delete those VENDOR .XML files which are located at :
Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your PC change your folders option to show hidden files / folders ) :
then connect your device and run desktop software, please note if you are unable to view those OS core files in application list then it might be because of any of these VENDOR files or if OS itself is not installed prpoerly .
So start from the beganing. If you have the OS setup file saved on any other drive then first Uninstall each and every OS files from your PC , Go to Control panel > Add to Remove programe Or Uninstall a Programe > On that list if you see any RIM device Software delete those from there , restart your PC , then Install the OS pack on your PC by double clicking the Downloaded file . Once it is Installed Go to those locations and delete those VENDOR .XML ( there may be two or three Vendor files ) files from that locations . Then connect your device and run Desktop Software . I hope it will allow you to view or add those languages.
03-04-2013 09:06 AM
ok i finally got it~
thank you for your patience, and sorry for being slow...
So can I assume you're issue has been resolved and you're able to get those languages !
Let me know
03-06-2013 07:03 AM
yeah, you definitely can
thanks a lot~
You are welcome... I am glad that you're able to achieve the Goal